Reference

How 222plus Handles Your Personal Information

Your account data, payment records and browsing activity on 222plus are collected and used only for the purposes described here — running your account, processing transactions through GCash, Maya or InstaPay, and keeping your information secure.

Account data protectionGCash, Maya, InstaPay transaction recordsCookie and device dataYour right to access and correct
222plus How 222plus Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

Have a question about your data or want to exercise one of your rights under this policy? Reach us through the channels below. We aim to respond to all data-related requests within a reasonable period. If your request involves GCash or Maya transaction records, have your account reference number ready so we can locate the right records without delay.

Team online

Live Chat

Start a live chat directly from the 222plus site or mobile browser. Our support team can handle data access requests and account queries in real time.

Email Support

Send a detailed request to our support email address, including your registered account name and the specific data concern you need addressed.

Account Help Centre

Log in and visit the Help section inside your account. You can submit a data query ticket there, which gets routed directly to our privacy team.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures to your account and the data attached to it — including the payment method records for GCash, Maya and InstaPay transactions. Here is how the key parts of our data practice work in practice, not just in theory.

Cookies and Session Tracking

We use cookies to keep your session active across browser tabs and to remember your login on mobile. You can adjust cookie preferences through your browser settings at any time.

Payment Record Retention

GCash, Maya and InstaPay transaction logs are stored for as long as required for dispute resolution and compliance purposes. Records are not shared outside of those purposes.

Account Security Practices

Your account login is protected by OTP verification on supported devices. We never store raw card or e-wallet credentials on our servers — payment processing goes through the respective payment rails directly.

Requesting Changes to Your Data

You can request access to, correction of, or deletion of your personal data by contacting us through live chat or email. We handle each request individually and respond in writing.

Privacy Questions We Hear Most Often

These are the questions we get most frequently about how 222plus handles your data. If yours is not here, reach us through live chat or the Help Centre inside your account.

We collect your name, contact details and, where required, identity verification documents. Your device type, browser and session activity are also logged automatically when you access your account.

Yes. Every deposit and withdrawal transaction through GCash, Maya or InstaPay generates a record stored against your account wallet. These records are used for account history and dispute resolution only.

No. We do not sell your personal data. We share limited information with payment processors and identity-verification partners strictly to run your account and process your transactions.

Contact us via live chat or email with your registered account details. We will identify the relevant records and respond with the data we hold on your account in writing.

You can submit a deletion request through our support channels. Some data — like transaction records — may need to be kept for a period as required by applicable rules before full deletion is possible.

Cookies keep your session active and remember your login state across devices. You can manage or turn off cookies in your browser settings, though doing so may affect how your account session behaves.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.